Frequently asked questions
What is the return policy?
At Fungome, we want you to love every toy you receive. If you're not completely satisfied, you can request a return within 7 days of delivery.
To be eligible:
Item must be unused, undamaged, and in original packaging
Proof of purchase is required
Once we receive and inspect your return, your refund will be processed within 3–5 business days.
When will I get my order?
We deliver happiness fast! 🚚
Processing Time: 1–2 business days
Delivery Time: 5–7 business days
You’ll receive a tracking link as soon as your order is shipped.
Where are your products manufactured?
Fungome sources toys from trusted global manufacturers, including China and other certified suppliers, ensuring:
- High safety standards
- Kid-friendly materials
- Quality-tested products
We carefully select every product to meet our quality expectations.
How much does shipping cost?
- Standard Shipping: Free on most orders 🎉
Some remote areas may have a small delivery fee (shown at checkout)
No hidden charges — what you see is what you pay.
