Fungome Shipping & Delivery Policy
At Fungome, we’re committed to delivering your orders quickly, safely, and transparently. Please read the following policy to understand how shipping and delivery works with us.
Order Processing
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- Once your order is processed, it moves to the shipping stage.
Shipping Time
- Standard delivery takes 5 to 7 business days from the date your order is dispatched.
- Delivery timelines may vary during peak seasons or due to external factors beyond our control (e.g., weather, carrier delays).
Shipping Coverage
- We currently offer delivery across all locations where Fungome services are supported.
- Some remote or restricted areas may experience slight delays.
How Delivery Works
- After your order ships, you’ll receive a shipping confirmation email/SMS.
- This message includes your tracking number and estimated delivery date.
- Use the provided tracking info to check your order’s status at any time.
Shipping Charges
- Standard shipping fees are calculated at checkout based on your location and order weight.
- Free shipping may be available for qualifying orders or promotions.
Delivery Issues
If you experience any of the following, contact our support team:
- Order not delivered within the estimated 5–7 business days
- Damaged or incorrect item received
- Tracking information hasn’t updated for several days
Our support team is here to help and will respond promptly to resolve your concern.